Main 5 VoIP Problems and Solving Methods

Voice over internet protocol or VoIP is a phone system for both incoming and outgoing calls using the broad band internet. This dispenses with the traditional method of calling. In today’s world VoIP is preferred by many business houses, and self employed professionals because it offers certain key features such as voicemail, call forwarding and caller ID. The VoIP anti blocking solution offered by Telepacket is very effective.

VoIP phone system is ideal for businesses who call overseas often as the savings can be enormous. Switching from traditional calling to VoIP is not only cost effective, but very easy if you have internet broadband which is the only prerequisite for VoIP.

VoIP systems have their own problems.

Faxing over the VoIP system is only an incidental benefit and can be achieved only with moderate success and that to only after a few settings have been made on the fax machine. In most cases a G711 codec is required for using faxes.

Not receiving Your Incoming Calls - if the IAD is unable to register with your VoIP provider, then there will be a loss of incoming calls. You can ask your VoIP provider for providing voicemails, so that your calls can be redirected. Another option is to use a feature called “Call forwarding on the loss of registration” When the feature is enabled, the call will automatically get forwarded to a preset number, during the loss of your internet connection.

Despite having internet broadband unable to make outgoing calls because of loss of dial tone. Check for a corresponding light on phone no.1 provided you have a Linksys router IAD. If the light on phone number 1 is present then try connecting a phone directly to the IAD without any splitters or devices between the IAD and the phone. If it is necessary, change phone cords or the phone.

Calls sound unclear and quite choppy.

Internet congestion or inadequate bandwidth can cause audio disturbances. Contact your Isp for a higher level of service or greater bandwidth. If the problem occurs too often, have the ISP check your connection. VoIP providers sometimes offer a more compressed codec or bandwidth saver settings changing the codec solve the problem in many situations.

There is an annoying echo- you need to decrease the volume of the phones to prevent feedback. Any separate caller IDs or splitters need to be removed.

Static or buzzing noise- Analogue or electrical interference into the phone lines or phone is the probable cause for static or buzzing noise. Make sure the cordless phones are charged and do not have weak or worn out batteries in the handset. Switch channels on the phone to determine which is the best. Try connecting the phone directly to an IAD and see if the buzzing ceases.

Telepacket expertise has come up with effective VoIP anti blocking solution to increase efficiency.